24/7 Security Monitoring

Strengthen your cloud security posture with continuous, automated monitoring for in‑scope Azure resources, with agreed after‑hours notifications and escalation. Hexonova’s 24/7 Security Monitoring is a core part of our Cloud Security Operations, designed for organisations building and running on Microsoft Azure.

What is 24/7 Security Monitoring?

24/7 Security Monitoring provides always‑on monitoring of your cloud environment to detect potential threats at any time and initiate agreed response actions, including out‑of‑hours notifications and escalation. As part of Hexonova’s Cloud Security Operations, it supports the ongoing management of cloud‑based systems through monitoring, incident response, and compliance activities.

To keep expectations clear: automated monitoring operates continuously for the in‑scope Azure resources and services defined in your engagement, and response activities follow the operating model and contact arrangements you approve. Monitoring and alerting depend on the availability and correct configuration of the relevant Azure services and integrations in your environment. This page does not set or imply specific service level agreements (SLAs) or continuous human oversight.

Who it’s for

This service supports organisations that can’t afford to leave cloud security to office hours, including:

Government agencies safeguarding sensitive services and data
Healthcare providers protecting patient information and clinical systems
Financial services firms managing regulated workloads and transactions
Education institutions operating hybrid learning and research environments
Any team building on Microsoft Azure that needs continuous monitoring with defined after‑hours coverage

Challenges we help you solve

After‑hours coverage gaps when internal teams are offline
Evolving cloud threats targeting identities, workloads, and data
Misconfigurations and change drift across cloud resources
Demonstrating cloud security operations to support accreditation readiness efforts
Scaling cloud security without overloading internal teams

How it works

Automated telemetry and alerts: Monitoring is delivered through always‑on, cloud‑native telemetry and alerting within your Microsoft Azure environment for the resources and services in scope. Coverage depends on the availability of Azure services, your network connectivity, and the configurations defined in your engagement.
Agreed operating model: Human triage, investigation, guidance, and any containment or remediation support are performed in line with the operating model agreed with you. After‑hours actions are defined in your engagement and typically focus on notifications and escalation through your nominated contact paths.
Integrated with your environment: We work within your Azure tenant and the tools and integrations defined in scope. Changes to your environment or third‑party tools may affect monitoring and response and should be coordinated through the agreed change process.

What’s included

Continuous, automated monitoring of the in‑scope Microsoft Azure resources and services defined in your engagement
Threat detection with triage and initiation of agreed response actions, including defined out‑of‑hours notifications and escalation
Alerting and triage to prioritise what matters most, delivered through your agreed contact and collaboration channels
Incident investigation and guidance to contain and remediate issues, performed per the operating model agreed in your engagement
Alignment with Cloud Security Operations practices that can support your compliance efforts

Why Hexonova

Azure‑first expertise: We specialise in security‑focused cloud architecture and AI‑enabled software built on Microsoft Azure.
Broad capability across the cloud lifecycle: From cloud infrastructure design and security accreditation readiness to AI product engineering and ongoing Cloud Security Operations.
Sector experience: Serving government, healthcare, financial services, education, and more.
Local presence: Based in Curtin, ACT, Australia, founded and led by Arun Murugan.
Proactive by design: Always‑on monitoring with defined after‑hours escalation to support your team when they aren’t online.

What we need from you

Maintain valid Azure subscriptions, licences, and the availability of the Azure services and integrations used for monitoring
Enable and sustain the required logging, telemetry, and configurations for the resources in scope, and notify us of material changes
Provide and maintain 24/7 contact paths and nominated stakeholders for notifications and escalation
Ensure appropriate access and authorisations are in place for our team to perform the agreed monitoring and response activities
Coordinate planned maintenance and acknowledge that third‑party or platform outages, maintenance windows, and connectivity issues may affect monitoring and alerting
Agree how false positives and tuning are handled, and review/approve response actions appropriate for your environment

Strengthen your cloud security operations

Enhance your resilience with ongoing visibility and timely, agreed actions across your Azure environment. Hexonova’s 24/7 Security Monitoring integrates with our broader Cloud Security Operations to help you manage risk across business hours and beyond.

Ready to extend your cloud security coverage? Let’s talk.

Important information

Scope and coverage: 24/7 refers to continuous, automated monitoring for the in‑scope Azure resources and services defined in your engagement. Human response hours and actions are delivered in line with the operating model and contact arrangements agreed with you. This page does not define SLAs, performance guarantees, or continuous human monitoring.
Dependencies: Monitoring and alerting rely on the availability and correct configuration of the relevant Microsoft Azure services in your tenant, your network connectivity, and any integrated tools and services defined in scope. Third‑party or platform outages and planned maintenance may affect monitoring and response.
Customer responsibilities: You are responsible for maintaining valid subscriptions/licences, enabling and maintaining required telemetry and configurations, providing/maintaining 24/7 contact paths, and granting/maintaining appropriate access and authorisations. Changes to your environment may require updates to scope and configurations.
False positives and tuning: Security monitoring can generate false positives. Triage and tuning are performed according to the approach agreed in your engagement.
Compliance and accreditation: Our services can support security accreditation readiness and compliance efforts, but we do not provide legal advice and cannot guarantee certification or regulatory outcomes.
Security cannot be guaranteed: While we design for strong security outcomes, no service can prevent all threats or guarantee that incidents will not occur.
Trademarks and independence: Microsoft and Microsoft Azure are trademarks of the Microsoft group of companies. Hexonova is an independent company and is not affiliated with, sponsored, or endorsed by Microsoft.